Alfa77 is committed to protecting the privacy of every member. This document clearly explains how we collect, use, store, and safeguard your personal data.
All your personal data is protected with 256-bit SSL encryption. We never sell your information to any third party for marketing purposes.
Privacy is more than just words on paper — it is part of how we build a safe and trusted platform for users in Malaysia.
All data transmitted between your device and alfa77's servers is protected with 256-bit SSL encryption — the same level of security used by Malaysia's major banking institutions.
Alfa77 has never and will never sell, rent, or share your personal information with advertisers or third parties for marketing purposes without your consent.
You have the right to access, amend, or request deletion of your personal data at any time. Simply contact our support team and we will process your request promptly.
Your data is stored in high-performance data centres with multiple layers of physical and digital protection. Internal access to user data is restricted and audited regularly.
The alfa77 privacy policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected under local law.
In the event of any security incident involving your data, alfa77 will notify you within 72 hours via email or an in-account notification.
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to any inaccurate or incomplete information in your account.
You may request deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your data for specific purposes such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain legally permitted circumstances.
Alfa77 cares about the privacy of every user on our platform. This Privacy Policy was established to provide full transparency on how we manage your personal information — from the point of collection through to how that data is protected and deleted when no longer needed.
This document applies to all users who access the alfa77 website, use our mobile app, or communicate with our support team. By registering an account or continuing to use the platform, you are deemed to have fully read and understood this Privacy Policy.
The alfa77 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring your privacy rights are respected and upheld in every aspect of our platform's operations.
If you have any questions regarding this Privacy Policy or how we handle your data, you may reach us by email at [email protected] or via 24/7 Live Chat on the platform.
To deliver quality, secure, and responsible services, alfa77 collects several categories of personal data. We only collect information that is strictly necessary for the stated purposes.
When you register an alfa77 account, we collect basic information such as your full name, date of birth, identity card number (MyKad), email address, mobile number, and encrypted password. This information is required to create your account and verify that you meet the minimum age requirement of 18 years.
To comply with anti-money laundering (AML) legal requirements, we may request additional documents before your first withdrawal is processed, including:
We record all deposit and withdrawal activity, including amounts, payment methods, dates, and transaction status. Any card or bank account information you provide is stored in fully encrypted format and is never retained as plain text.
Our platform automatically records your game activity logs, including session times, game types played, wagering amounts, wins and losses, and your complete game history. This data is used to resolve disputes, detect fraud, and support our responsible gaming programme.
We automatically collect technical information when you access the platform, including IP address, device type, operating system, web browser type, login session information, and app performance data. This information is used for account security and user experience improvement.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Information | Name, IC, date of birth | Registration & KYC |
| Contact Information | Email, phone number | Communications & security |
| Financial Data | Bank account, e-wallet | Payment processing |
| Gaming Data | Activity logs, betting | Platform operations & AML |
| Technical Data | IP, device, browser | Security & performance |
Alfa77 only uses your personal data for legitimate purposes directly related to the provision of platform services. We never use your data for unstated purposes without first obtaining your consent.
Your data is used to process account registration, verify your identity, handle deposits and withdrawals, maintain gaming records, and ensure the platform runs smoothly and securely for all users.
Your technical information and account activity are continuously analysed to detect any suspicious activity, unauthorised login attempts, identity fraud, and money laundering activity. This is to protect your account and the overall integrity of the platform.
We use your email address and phone number to send important account-related notifications such as registration confirmations, transaction notifications, security alerts, and policy updates. These communications are part of our core service and cannot be fully unsubscribed from.
Aggregated and anonymised data is used to understand platform usage patterns, improve interface design, optimise technical performance, and develop better new features for Malaysian users.
In certain circumstances, alfa77 is legally required to process and retain your data for regulatory compliance purposes, including AML reporting requirements, financial audits, and responses to lawful authority directives.
alfa77 not use your data for third-party advertising, does not sell user profiles, and does not use automated decision-making algorithms that could significantly affect your rights without human review.
Alfa77 operates a strict data-sharing policy. Your information is only shared in limited and necessary situations, with parties bound by robust confidentiality agreements.
We work with trusted service providers to handle specific aspects of the platform, including payment processors, cloud service providers, licensed gaming software vendors, and KYC service providers. All such providers are contractually bound to protect your data and may only use it for purposes we direct.
Alfa77 will disclose user data to authorities if required by a court order, regulatory directive, or valid legal obligation. In such situations, we will endeavour to notify the affected user unless prohibited from doing so by law.
Where the security of the platform or other users is at risk, alfa77 reserves the right to share necessary information with relevant parties to prevent or stop criminal activity, fraud, or security threats.
alfa77 never share your personal data with marketing companies, advertisers, or data brokers. Your privacy is not a product we sell.
User data security is alfa77's highest priority. We continuously invest in the latest security technologies and processes to ensure your information is always protected.
All data transmitted between your device and alfa77's servers is protected with Transport Layer Security (TLS) 1.3 encryption — the latest encryption protocol used by world-class financial institutions. Data stored in our databases is also encrypted using AES-256 standards.
Access to user data within alfa77's internal systems is restricted on a least-privilege basis. Only staff who require access for specific duties are permitted to view sensitive data, and all access is logged and audited regularly.
Alfa77 strongly recommends that all users enable two-factor authentication (2FA) on their accounts. With 2FA active, even if your password is known to someone else, they still cannot access your account without the verification code from your device.
Alfa77's security system operates 24 hours a day, 7 days a week to monitor any suspicious activity, intrusion attempts, or anomalies in usage patterns. Our security team responds proactively to any detected threats.
Alfa77 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. This section explains the types of cookies we use and how you can control them.
These cookies are required for core platform functionality such as login session verification, account security, and language preferences. Essential cookies cannot be disabled without affecting overall platform functionality.
Performance cookies collect anonymous information about how users interact with the platform, such as the most frequently visited pages and any errors that may occur. This data helps us improve platform performance and usability.
These cookies allow the platform to remember your preferences such as preferred language, display settings, and login details (if you select "remember me"). This provides a more personalised and convenient experience each time you use the platform.
You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the alfa77 platform.
Alfa77 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.
Once the designated retention period expires, your data will be securely deleted or anonymised so it can no longer be personally linked to you.
As an alfa77 user and Malaysian resident, you have the following rights regarding your personal data under PDPA 2010:
To exercise any of your privacy rights, contact the alfa77 support team via email at [email protected] or via Live Chat on the platform. Please include your full name, account username, and details of your request. We will process your request within 14 business days.
To protect your data, we need to verify your identity before processing any privacy rights request. This verification process typically requires you to confirm your registered email or provide additional information only you would know.
alfa77 does not charge any fees to process valid privacy rights requests. If your request is declined, we will provide a clear explanation of the reason.
Alfa77 reserves the right to amend or update this Privacy Policy from time to time in response to changes in law, technology, or the way we conduct our business. Any amendments will be published on this page with a clear update date.
For significant changes that affect how we process your data, alfa77 will provide advance notice via your registered email or in-account notification at least 14 days before the changes take effect. Continued use of the platform after the changes take effect constitutes your acceptance of the latest version of the Privacy Policy.
We encourage you to review this Privacy Policy page periodically. The "Updated" date at the top of the page will always reflect the latest version in effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how alfa77 handles your personal data, we are ready to assist through the following channels:
The alfa77 platform is built with security and privacy as a priority. Enjoy over 1,000 games with the peace of mind that your data is always protected.